Hi, I own a couple of businesses, probably no different to you. I got caught up in the day-to-day running of the businesses and really let the books go by the wayside for a couple of years.

Obviously I was extremely worried. I thought I owed a couple of hundred thousand dollar in tax and wondered when the ATO would give me a call and take my house and wind me up.

I had pretty much stuck my head in the sand. Then, a good friend of mine recommended that I speak to Gavin at Your Business Angels, and I tell you what: I’m glad I did.

His team got all of my accounts and records up to date within a month, sorted out all the paperwork for me, and ended up getting me a tax refund! It was totally amazing, and gave me a second chance, which was what I needed.

So if you’re in a similar situation, and you are worried about your bills or your accounts need sorting out, I can tell you this: Your Business Angels know their stuff! I can’t recommend them to you enough. Give Gavin and his team a call and they will help you, just like they’ve helped me. Good luck!

… Craig D. Whitley (Storm Cuts Pty Ltd)

We would like to thank YBA for helping us to resolve our company’s financial problems and assisting us to turn over a new leaf to see our future in a much brighter position.

… Matthew & Shannon Palmer (M&S Palmer)

I have been dealing with Your Business Angels for a few years now in different capacities. I have always found Gavin and the team to be most professional, courteous and very understanding of my needs and situations.

The YBA team always tell it as it is and do not just tell you the nice things you want to hear. They are straight to the point with no mucking around, and that is the service that I required.

I have no problems recommending YBA to any prospective client, and would use them in the future with no hesitation.

… Dean Harry (Dhillan Enterprises Pty Ltd)

Your Business Angels have been able to provide guidance in a difficult time and help form a plan for the future.

… Patrick Kuhn (Alignment Osteopathy Pty Ltd)

Dear Gavin, I felt compelled to write this letter to thank you and all of your staff for saving our future. I had a total of 4 consultants come into our company in the preceding 12 months. They charged me a total of $100,000.00 for useless advice and no concrete steps to fix anything.

I then went to my traditional accountant and lawyer and their advice was, kiss it all goodbye and live in the wilderness for 3 years and let the bank kick my 70 year old mother on to the street; no one will give you a loan; give up Ian; stop flogging a dead horse.

You, on the other hand, did not make any comment for one week while you analysed my accounts, and then said "I can fix it, but it’s going to cost you." Because of your directness, your skills, the loans we arranged and your ability to roll up your sleeves and actually do hands on work in the company, we now have a fantastic future in the new company structure you set up. Things are looking very bright, and your commitment to our success has been fantastic.

Jenny and I wish to thank you and your team from the bottom of our hearts. You saved the business, you saved my mum’s home, and you probably saved our marriage.

Thanks again, you really are a Business Angel.

… Ian Marsh (Marsh Air-Conditioning)

I just wanted to take a few minutes to write a little thank you to you all. As you are all aware, without you and the team, there is a very high likelihood that we would not be in business today!

When we came to you with our issues pertaining to poor management and budgeting, you told us to pretty much sit down, shut up, and listen. You took complete control of not only the business, but also of our poor habits and turned it and us around so quickly. The restructure of our business was in such a way that in under six months we have gone from being in debt at ridiculous interest rates and lacking sales and income to a fresh and ‘recharged’ company reeling in the profits!

The way we are operating, the systems we have introduced, the structures in place have all resulted in a clean, efficient and rewarding business and all that was thanks to your ‘thinking outside the square’ and finding solutions to our problems that we never knew existed.

Your Business Angels staff have shown us such respect and patience and literally held our hands the whole way with a ‘nothing is too hard’ attitude. Without their assistance and support, I still feel strongly that we would not have come out the other end as planned.

So, thank you to you and your team for a second shot at achieving our company’s goals and dreams.

… Nazar Karabidian (R Finance)

As you know things for me the last 6 months or so have been really tough. The house is settling next week, just as you said everything is coming together and finally the stresses have almost gone.

I just wanted to take the time to convey my real appreciation to you and your team for everything you guys have done. That includes Susan who I understand has a tough job of making sure you guys are not working for free. I appreciate her not riding me and being understanding with payment. But just in general the whole deal of helping me get life back on track and clean up the mess has been far easier with you guys.

You’re one bunch that I really see value in spending money with. Good for you and I. Anyway, please pass on my thanks to all involved.

… Mark Lowe (Aptus IT Pty Ltd)

Thanks to you and your incredible team on Angels my business in actually achieving a 100% conversion rate and my bookkeeping is back in order. A big thank you to your team for their expertise!

Our second meeting was the most enlightening hour and a half I have ever experienced, Gavin. To date I have only applied about a fifth of what you have suggested and already we are looking for more staff to cover the workload.

Most of the so-called ‘professional’ people I had sought advice from earlier on suggested liquidation. Your advice was simple…make more money… I liked that option! Your guidance and support has really changed my perspective on how to generate a more positive cash flow.

Thank you for the rescue package Gavin and the unexpected 5AM emails, chock full of instructions! Hang on, we’re not done yet. There is still a long way to go and if I have it my way our relationship with YBA will continue well into the future. Besides that, I may have some referrals for you too!

… Mark Lowe (WebInk Creative Pty Ltd)

We would like to take this opportunity to thank you and your staff at Your Business Angels for the assistance and reassurance in working through our company problems. Your passion for developing the strategy that guided us along the path which has ultimately resolved the legal and creditor issues we faced has been astounding.

Throughout our time of uncertainty you’ve treated us with respect and helped to restore confidence at the most vulnerable stage of our business lives. Gavin, you have the skill to be frank but truthful in your explanations of the negative versus positive outcomes we were facing. Your selection of professional and legal advisors that helped us to achieve the best possible outcome for each hurdle we faced has been exceptional.

Gavin, when we felt that all was lost, we called Your Business Angels. You extended your hand and gave us the care and compassion that we felt like we had an angel by our side.

… Brad & Glenda McLuckie (Brad McLuckie Pty Ltd)

I was extremely happy and grateful for the services that Your Business Angels provided to me. They were professional and courteous at all times and assisted and supported me through a difficult period. I was pleased at the favourable outcome they negotiated on my behalf and would not hesitate to recommend their services to any other business.

… John Angeloni

I would like to take this opportunity to thank Your Business Angels for the assistance and reassurance in working through my personal financial problems. Your passion for developing the strategy that guided me along the path which has ultimately resolved the legal and creditor issues I faced has been astounding. Throughout this time of uncertainty you’ve treated me with respect and helped to restore confidence at the most vulnerable stage of my life.

Your selection of professional advisors that helped me to achieve the best possible outcome for each hurdle I faced has been exceptional. When I felt that all was lost, I called Your Business Angels. You treated me with the upmost care and compassion that anyone could ask for. I would not hesitate in recommending Your Business Angels and Fresh Numbers to anybody facing financial problems! Regards.

… Jeff Marsh

“It is with great pleasure that I share with you my experience with “Your Business Angels” and “Fresh Numbers.”

My name is Ingrid, I run a steel fabrication workshop in the Blue Mountains. My husband, Syd and I were struggling for several years. Syd was browsing on the web one day in 2007 and came upon YBA website. We met in the city office with Gavin Waring & the team to ask for some much needed help. At the time it was daunting as so many things needed improvement. Looking back now at the things we have changed in our business it is easy to see that it was many little things, not just one factor. Changes are always needed when something is not working out but to actually put this in practice is a mammoth job. Where do you start, when do you have time. It is so easy to put off what we should really do now.

From the very first day we met YBA we had a team of professional, efficient people that very quickly sorted out what had to happen for us to survive. Gavin and Deborah sent me a list of questions and they immediately took steps to protect us from financial loss. Anne looked at the way our business was operating and put together a plan to suit our industry. Maggie studied our accounts in detail and advised me on how to set them up to work for us. The whole team had removed the high risks within weeks and started working on the longer term solutions as well.

They did not give us 1 meeting, a pile of paperwork and a bill. They actually did the work for and with us from their Sydney & Melbourne offices and kept in contact several times a week. The support and advice that they have given to me has been truly wonderful.

YBA are an extremely professional and loyal team to have look after your business, no matter what type it is. They really did take the time to look at the business inside out. I have learnt so much in the past 4-5 years and whenever I have a question I only have to send an email or ring and I get a friendly and prompt answer. I wish I had known so much years ago. Apart from being supportive in business I feel I have made very good friends in this team of people, it is always a pleasure to see them and they always have time to help. It is very unusual to have such caring people on your side in these times of stress. YBA can also help when the paperwork becomes too much including preparing BAS and dealing with ATO on your behalf.

I can happily say that today, because of YBA support, my company has a solid system in place that works and ensures that each detail is checked from the start of a job to the end. I have learnt that no matter what type of business you have, correct administration is essential, good staff is important and a healthy Cash Flow is VITAL. It has taken 2 years but it is the best thing I ever did. My company has nearly doubled its profit in that time.

… Ingrid Bower

After filing unopened mail from the ATO for months on end, I finally took a deep breath and opened an envelope at random. To my shock and horror, I read a letter of demand for tens of thousands of dollars that my husband and I apparently owed for a Company we had started years before. After not making money from that venture we had also stopped operating the Company to pursue ‘normal’ PAYE jobs as we had the usual expenses of a household – a large mortgage and household bills.

After regaining my composure I tried to call our old Company Tax Accountant – but she never returned my calls. A few sleepless nights later I was listening to 2UE and heard an ad for ‘Your Business Angels’. Desperate, I called them the next morning and briefly explained the situation. I accepted all responsibility for my naive and stupid action of ignoring important mail from the ATO, but they were still sympathetic. They organised a meeting a couple of days later, and immediately mapped out my options. They didn’t sugar-coat anything, and spelled out our circumstances in simple to understand language. It was black and white – I had two options, and it was obvious the most economical option was to liquidate the company.

All through the process Your Business Angels were hugely supportive and matter-of-fact. They made it clear that I had a responsibility to supply them with requested information in a timely manner, as time was of the essence. And on the odd occasion where I slackened in this area, they were quick to call or email me.

In due course, they did as they promised, and my husband and I are now tax-problem free. At one point, early in the process, we feared losing our house – not to mention the impact that would have had on our marriage. Now, a few months later, I am so grateful to YBA for their knowledge, professionalism and compassionate leadership during one of the worst experiences of my life. They really are Business Angels in disguise!

… name withheld by request